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Shipping & Returns

Shipping Information

Welcome to CONFIDENTIEL, your go-to place for stylish and comfy boxers for men and women. We offer free shipping for orders above $70 in the USA. All our orders are carefully packaged to ensure that your items arrive in perfect condition. We are committed to delivering your order as soon as possible. We use USPS to ship our orders. You will receive a tracking number once your order has been shipped. INTERNATIONAL SHIPPING: We cannot guarantee shipping times to international locations because of the varying shipping times to different countries. Once an order is placed a tracking number will be sent to you! If you have any questions or concerns about our shipping process, please do not hesitate to contact us! 

Return & Exchange Information

We want you to be completely satisfied with your purchase from CONFIDENTIEL. If for any reason you are not satisfied, we offer free returns and exchanges within 10 days of package delivery. To return or exchange an item, please contact our customer service team at []. Please include your order number and the reason for the return or exchange. We will provide you with a return label and instructions on how to send your item back to us. Once we receive your item, we will process your return or exchange within 3-5 business days. If you have any questions or concerns about our return or exchange policy, please do not hesitate to contact us.

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